Hi,
Just a quick post to hopefully help some people.
It appears that Orange internet is broken today - 18th August 2010. 18/08/2010.
There are LOTS of posts on Twitter confirming this, and I just tried to ring the support line (while reading Twitter ;] ) and was put on hold for 20 minutes. I think everyone is calling them, which is what they deserve for failing to put an official announcement up.
Cheers,
Zebs